Disney Resorts: Visiting During Coronavirus

During the Coronavirus pandemic, Disney has decided to reopen their parks with new rules and restrictions to keep guests safe. Here is everything you need to know about Disney World Resorts during this time.

 On June 22, 2020 the following resorts will reopen:

  • Bay Lake Tower at Disney’s Contemporary Resort
  • Boulder Ridge Villas at Disney’s Wilderness Lodge
  • Copper Creek Villas & Cabins at Disney’s Wilderness Lodge
  • Disney’s Animal Kingdom Villas – Kidani Village
  • Disney’s Beach Club Villas
  • Disney’s BoardWalk Villas
  • Disney’s Old Key West Resort
  • Disney’s Polynesian Villas & Bungalows
  • Disney’s Riviera Resort
  • Disney’s Saratoga Springs Resort
  • The Villas at Disney’s Grand Floridian Resort

Disney currently plans to open the following resorts to booked guests on the following dates:

July 10, 2020

  • Disney's Animal Kingdom Villas Jambo House
  • Disney's Pop Century Resort
  • Disney's Contemporary Resort

July 29, 2020

  • Disney's Caribbean Beach Resort

August 12, 2020

  • Disney's Polynesian Resort
  • Disney's Art of Animation Resort

August 24, 2020

  • Disney's Yacht & Beach Club Resorts

September 21, 2020

  • Disney's Grand Floridian Resort & Spa

October 1, 2020

  • Disney's Boardwalk Resort

October 14, 2020

  • Disney's Coronado Springs Resort

Please note that given the fluidity of the current environment Disney has said that these dates are subject to change. If you have a reservation it could be subject to change if needed.

Guests with reservations that are impacted can request help modifying reservations by calling Disney.

Day Visits to Resorts

If you are looking to resort hop or day visit any resorts during this time, know that you will not be able to just walk in and out of resorts to visit. In order to enter a resort you will need to have the following:

  • A face covering for everyone age 2 and up
  • A resort reservation
  • A confirmed dining reservation (if you are not an overnight guest)

Health Screenings

If you are experiencing symptoms of COVID-19, or you have interacted with someone who has confirmed or suspected COVID-19 you are asked that you not enter Disney World Resort.

Resort guests may be subject to health screenings, but at this time they are not required for check in.

Resort Cleaning

Common areas of the resorts will have increased cleaning. This includes public elevators and escalators, handrails, benches, tables, handles, restrooms and more.

Housekeeping in your room will have some adjustments as well. Before you arrive your room will be thoroughly cleaned with focus on:

  • High-touch areas, like TV remotes and door handles
  • Housekeeping tools will be cleaned between rooms
  • Floors, which will be steam cleaned and vacuumed between Guests

Housekeeping will come to your room every other day (instead of daily). They will provide things like:

  • Individually wrapped glasses
  • Double cased pillows
  • Individually wrapped and single-use packaged items

The cleaning of your room will include:

  • Trash removal
  • Replace dirty towels and replenish amenities
  • Wiping and cleaning of surfaces
  • Vacuuming if needed

You can also decline service if you do not want housekeeping to enter your room.

Resort Transportation

Complimentary Resort transportation will be available for guests to get to and from the parks and Disney Springs.

Minnie Van service has been temporarily suspended.

Guests can self park at resorts, but valet parking has been temporarily suspended. 

Resort Guest Benefits

There are several benefits of staying on site at Disney World, however these benefits have changed during this pandemic.

Magical Express is still available for guests to get to and from Orlando International Airport. You can still add this benefit to your reservation before your arrival.

FastPass+ will not be available during this time. If you booked your FastPass+ selections for your trip, you'll notice that they are no longer showing in your My Disney Experience app. This benefit has been suspended for the time being.

Extra Magic Hours that are typically available for resort guests has been suspended. Be sure to check park hours on the My Disney Experience app before you head to the parks. Park hours have been changing frequently due to the pandemic.

In addition to these changes, you can also expect the following changes to Disney Resorts:

  • Bell Services will deliver luggage to rooms, but will not escort Guests
  • Club-level service will be temporarily unavailable
  • Deliveries will only be made to occupied rooms
  • In-room celebrations will not be available
  • Dry-cleaning and valet laundry services will be temporarily unavailable; self-service laundry will remain available
  • Shipping services will be temporarily unavailable
  • Resort airline check-in service may be temporarily unavailable

Resort Amenities

There are several modifications to the typical amenities that you would find at Disney Resorts. Here are the changes you can expect:

  • Not all dining locations will be open at Disney Resorts. And if you are not a guest you will need a dining reservation to visit a resort
  • Pools may have reduced hours and run at a limited capacity (Stormalong Bay Pool at Disney's Yacht and Beach Club Resorts may not open initially)
  • Fitness centers may have reduced hours and run at a limited capacity. Fitness classes will be cancelled, but sports courts will be open for guests.

Resort shops will be open, but there will be a few things to keep in mind if you are shopping at your resort.

  • New product launches will not be available in stores
  • Pin trading at pin boards will continue as long as guests maintain social distancing
  • In person returns will still be available
  • Package delivery to the front of the resorts will be temporarily suspended
  • Dressing rooms will be unavailable

Finally, the following activities and events will be suspended for the time being:

  • Arcades
  • Campfires
  • Character experiences
  • Dog parks
  • Electrical Water Pageant
  • Marina rentals
  • Pin trading (with Cast Members)
  • Playgrounds
  • Spas, salons and Bibbidi Bobbidi Boutique
  • Fireworks voyages and tasting cruises, including the Pirates and Pals Fireworks Voyage
  • Fun runs
  • Wonderland Tea Party at Park Fare
  • Hula lessons
  • In-room childcare services
  • Mermaid school
  • Special classes and programs—including culinary, cultural and animal programs

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See you at the parks,
-Julie

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