Planning 101: My Disney Experience App

Planning a Disney World vacation is more involved that any other vacation I have ever been on. To get the most out of your trip you need to know what parks you are going to be at, what restaurants you want to eat at, what rides you are planning on riding, and more MONTHS ahead of your trip. To reserve all of these items you will need the My Disney Experience App. But there is a LOT to the app. So what is the app? What can it do for me and my trip? How do I use it?

What is My Disney Experience?

My Disney Experience is an app you will want to download on your smartphone. You can also access your account from a desktop by going to and clicking on “My Disney Experience” at the top.

All of your Disney information will be found here. Everything from your resort reservations to your photo pass photos can be found here.

How Do I Set Up My Account?

If you are booking your resort reservation and tickets directly through Disney World, you will be asked to create an account at the time of booking. This will be your log in for My Disney Experience, and your resort reservation should should up under your plans.

If you booked through a travel agent or a third party (Orbitz, DVC rental, etc) you will need to manually enter your confirmation number. Once you do this, you will see resort check in and check out information.

What Information Can I Find on My Account?

Your account will be home to your resort reservation information, your park tickets, your restaurant reservations, your fastpass+ reservations, and your photo pass photos. If you did not purchase any of these items directly from Disney, you will be given the opportunity to link them.

When you are ready to book dining reservations, you can do it from the app or from your account on a desktop. Same with your fastpass+ reservations. You can easily book, change or cancel these reservations as needed.

*Quick tip: If I am trying to get one of the hard to get reservations, and am up early to book them, I will often have my phone AND computer open and ready to go to book. The Disney website can be tricky at times. So if I am having issues with one, I have the other ready to go.

Will I Need The App on My Trip?

Yes! The app is incredibly helpful when you are in the parks.


I find the app to be really helpful when I am in the parks. When I use my third fastpass+, I am on the app searching for another fastpass+ the moment I scan that last fastpass+. I know I can quickly add another ride.


It also has maps of all of the parks and resorts. While there is a function that offers walking directions based on where you are, I find it isn’t always the most reliable. But even so, you can take a look at the map to help get where you are going.

The map includes helpful things like wait times for rides and characters, photo pass spots, rest rooms, dining, and more.

Restaurant Reservations and Mobile Ordering

I also tend to over book restaurant reservations. I book more than I think we will need, and then I make changes as we go. As long as you change your reservation within 24 hours you are fine (also, I have found if I want to cancel a reservation less than 24 in advance, I can CHANGE the reservation in the app to the next day, and THEN I can cancel the reservation without penalty). The app makes changing restaurant reservations fairly simple.

You can also use the app to order quick service meals, and avoid the lines. Some of the lines for quick service restaurants can get long. If you whip out your phone and place your order through the app you can avoid the lines, and just jump up to the front when your order is ready.


One of my favorite things is checking out our photos immediately after a photographer takes them. The photo pass photographer will scan your magic band after they take your photo. They will then pop up in your app. If you have memory maker you can download directly from the app. If you don’t have memory maker you have the option to purchase through the app.

Bus Schedules

One of the best features is knowing when the bus will be arriving at your hotel to go to the parks. The app can let you know up to the minute when your bus will be arriving at your hotel, so that you aren't standing around waiting in the Florida heat any longer than you have to.

Still confused or need help?

I am happy to help! Contact me.

See you at the parks,

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